The contact center industry is known for its fast-paced environment and high turnover rates. However, companies prioritizing employee development and upskilling are seeing the benefits of a more skilled, engaged workforce. Upskilling, or providing additional training...
Project-based learning is an educational approach in which students work on projects that involve exploring real-world problems or issues and creating products or presentations to share their learning with others. Project-based learning focuses on developing...
In today’s fast-paced business world, it’s crucial for marketing and sales teams to upskill to stay ahead of the competition constantly. Whether this requires learning new sales techniques or keeping up with the latest marketing trends, upskilling can help...
With the world becoming increasingly digital, businesses need to stay ahead of the curve and upskill their employees with the latest digital marketing capabilities. Investing in the latest digital marketing trends can help companies grow. But investing in employee...
Nearly everyone wants to be able to work smarter, not harder, and new artificial intelligence (AI) tools are now making that possible. In the field of project management, AI can help you get more done in less time. And isn’t that the ultimate goal of project...
Artificial Intelligence (AI) is showing up in more areas of everyday life than many may realize. It isn’t just self-driving cars and your virtual friend Siri. Have you ever wondered how Amazon knows precisely what you want to buy before you even do? Or how...