DRIVE UNRIVALED RETENTION Help frontline and early career workers chart their future with you.
DRIVE UNRIVALED RETENTION Help frontline and early career workers chart their future with you.
The best retention strategies are also the least utilized:
Career growth
and manager support
Career growth and manager support
Challenge
Career growth has become the #1 reason for frontline employees to stay.
Challenge
Yet, frontline employees only see a fraction of career opportunities that exist. Some see none at all.
Challenge
1 in 3
frontline employees reported that they did not know of any opportunities to advance at their company.
Challenge
50%
reported that their manager had not discussed what skills could boost their performance or chances for advancement.
Opportunity
Unlocking the intrinsic motivation of your frontline employees drives outsized P&L and customer impact.
Opportunity
2.5x
less likely to leave their employer within a 12-month period.
Challenge
$1.62m
annual cost savings realized per thousand employees.
Opportunity
Increased job satisfaction leads to better customer service
Better quality hires who want to build a career with you
Stronger skills to tackle challenges, improving productivity
Challenge
Career growth has become the #1 reason for frontline employees to stay.
Challenge
Yet, frontline employees only see a fraction of the career opportunities that exist. Some see none at all.
Challenge
1 in 3 frontline employees reported that they did not know of any opportunities to advance at their company.
50% reported that their manager had not discussed what skills could boost their performance or chances for advancement.
Opportunity
Unlocking the intrinsic motivation of your frontline employees drives outsized P&L and customer impact
Opportunity
2.5x less likely to leave their employer within a 12 month period.
$1.62m annual cost savings realized per thousand employees.
Opportunity
Stronger skills to tackle challenges, improving productivity
Better quality hires who want to build a career with you
Increased job satisfaction leading to better customer service
Investing in your people is investing in your business.
Discover how Amazon leveraged Pathstream to improve frontline employee retention.
Outcomes
Net Cost Savings $13K per employee retained.
Internal
Mobility 208% increase in retention for participating Amazon employees
Champion
DEIB 73% of participating employees are people of color.
Investing in your people is investing in your business.
Discover how Amazon leveraged Pathstream to improve frontline employee retention.
Outcomes
$13K
Net cost savings per employee retained
Outcomes
208%
Increase in retention for participating Amazon employees
Outcomes
73%
of participating Amazon employees are people of color.
Outcomes
more teams filled hard-to-fill roles with existing frontline talent.
Addressing critical turnover spikes within first 90 days and end of first year
This can be mitigated with curated career pathing and targeted upskilling.
This can be mitigated with foundational skill building and manager coaching.
Addressing critical turnover spikes within the first 90 days and end of the first year:
Perspective from the frontline:
Success Story
Portland | Amazon
From Frontline associate to team lead
When the pandemic hit, Portland was forced to find a new job.
She started working at an Amazon warehouse in North Carolina because she knew Amazon was invested in employee growth.
Success Story
Portland | Amazon
1:1 coaching support
Navigating a new frontline role mid-pandemic was stressful, but she made a connection with her Pathstream coach who helped her identify a path for growth that she was motivated to pursue. “I started to learn new ways of approaching problems and thinking about data.”
Success Story
Portland | Amazon
Increased performance with critical skills
“I analyzed the systems involved and headcount, and brought the idea to my manager and said ‘if you give me the reins to do this, I can help us make our numbers’. We tested it on a small project first, and it worked, it led to us breaking records.”
Success Story
Portland | Amazon
Promotion to team lead
“I went from managing one small unit to four and now nine. I got this promotion because I did exactly what I learned through Pathstream.”
Success Story
Portland | Amazon
Advice to her peers
“My advice is to trust the Pathstream process. This is the best program – the customer service, the attention to the people, and the practicality to real life. Throw away your insecurities. You can do this.”