by Lily Malota | Oct 11, 2023 | GenAI skill-building
Key Takeaways from Our Latest Webinar: The Secret to Transforming AI from Threat to Opportunity for Your Agents and Supervisors. In today’s dynamic world of customer service, artificial intelligence (AI) stands as both an asset and a source of concern for...
by Brooke Haag | Feb 22, 2023 | GenAI skill-building
Project-based learning is an educational approach in which students work on projects that involve exploring real-world problems or issues and creating products or presentations to share their learning with others. Project-based learning focuses on developing...
by Pathstream | Feb 17, 2023 | GenAI skill-building
Artificial Intelligence (AI) is showing up in more areas of everyday life than many may realize. It isn’t just self-driving cars and your virtual friend Siri. Have you ever wondered how Amazon knows precisely what you want to buy before you even do? Or how...
by Pathstream | Aug 20, 2022 | GenAI skill-building
In the wake of the pandemic, companies are rethinking how they attract and retain top talent as millions of workers resigned in numbers unseen for a generation. Some of the nation’s leading companies recognized an opportunity to invest in career pathing, career...