"After working with Pathstream, I truly understood what being a manager means. I was promoted to manager, but there wasn’t any real ‘training’ about it, which is crazy now that I see what I was missing. Having the opportunity to learn and practice these skills in Pathstream and with my coach has made all the difference."

"I wanted to take this opportunity to thank you for getting Pathstream involved, for helping us, and for showing how we might even be able to move up in or around the company.  

I have already met with my coach and adored our meeting. It was so wonderful to talk to someone who seemed as excited as I was. I can’t wait to see where this takes me!!

Even if I continue in my position as intake coordinator, I will have gained information that can make me a better employee overall."

"For me, a big win was being recognized by leadership for contributing to a 25% reduction in order fulfillment time and a 10% increase in on-time deliveries. From Pathstream, I learned how to break down and analyze the process step by step. I used this to reduce order processing time for high-demand products with improvements in each step, from monitoring stock levels to optimizing storage layout for quicker access to integrating the automated picking systems."

"I felt my hard work pay off when the QA initiative I led was recognized by leadership as a significant achievement in optimizing our operational process. Working with Pathstream, I practiced tactics for leading change management and practical ways to structure and delegate the work to ensure tasks were assigned with the right follow-ups for everything to ultimately get completed ahead of schedule."

"I've transformed how I engage with customers and think about sales. I better understand customer behavior and make sure my recommendations meet their specific needs."

"I now better understand how to think from my manager and leadership's perspective. Particularly for things like introducing new systems which can cause a lot of frustrations. When I stop and ask questions, I can understand how these changes align with the company's vision and that they are often designed to improve our team's efficiency. It's not only made me a better team member but also helps me contribute more meaningfully to important projects."

"A big turning point for me was when a significant incident occurred at work. I used my new SQL skills to resolve a challenging fraud case. This put a spotlight on me and helped me professionally."

"The best thing about Pathstream is how easy it is to apply what I’ve learned in the workplace. For example, I recently used skills from the AI simulations to resolve a recurring issue where there was no commitment or follow-up. I communicated clear expectations around accountability, responses, and delivery, which led to a successful resolution."