Find Out How Your Team Can Get Better Off The Clock
Pathstream offers the only off-the-clock solution that supports your business priorities and KPIs.
- University certificate programs for customer contact
- Fully covered by your existing tuition assistance benefit
- Loved by frontline teams: 50% voluntary participation after hours
- Tailored to your business priorities
Trusted by Fortune 500 Business Leaders
Why Book A Meeting With Pathstream?
Here's what you'll walk
away with:
- A walkthrough of the Pathstream frontline-first learning experience
- Examples of retention and performance
wins - An overview of our partnership with CMP Certified™
- Practical ideas to improve frontline
outcomes fast
We focus where it matters:
The frontline.
- Off-The-Clock Format: Team members engage with Pathstream on their own time.
- Tuition Assistance Eligible: Uses existing benefits. No new budget line required.
- No PII Or Contract Required: Team members opt in using tuition assistance, so no contracts, vendor approvals, or IT lift are needed.
- Guided, Job-Relevant Learning Experience: Each team member is paired with a professional coach and progresses through interactive, simulation-based learning tied to real frontline scenarios. Career guidance and university-credentialed certificates are built into the journey.
No overtime. No disruption. Just real gains in performance and retention.
Programs Credentialed By Top Universities
Engagement Drives Performance
Strong Participation
70%
of team members opt in to Pathstream off-the-clock learning
Improved CX
+22%
increase in CSAT scores among supported frontline teams
Retention Gains
3.1x
more likely to stay in their roles
Pathstream Lets Everyone Win
Simple to launch. Built for scale.
- Delivered outside of work hours
- Covered by your existing tuition assistance benefit
- No contract, procurement, or PII required to get started
Why it sticks:
- Customized to your division's goals, roles, and values
- Designed specifically for contact center teams
- Programs prepare teams for the CMP Certified exam
Watch How Pathstream Works
Pathstream collaborates with top-tier universities like Texas A&M and NYU to design college-credit certificate programs specifically for non-exempt frontline teams.
We partner with enterprise-scale customer contact teams to tailor the programs and professional coaching to your roles and business priorities.
Programs are uniquely delivered off-the-clock and covered by existing tuition assistance.
