Energize & equip your frontline team to achieve exceptional results
Fortune 500 business leaders select Pathstream to energize and equip each frontline team member to excel.
We support each team member to continuously develop the capabilities and mindsets that drive success for your customers, company, and their careers—uniquely delivered outside of work hours as a benefit they love.
Trusted by Fortune 500 Business Leaders
Equip each team member to excel in their role
Essential Capabilities
![Headshots woman earbuds](https://pathstream-website.transforms.svdcdn.com/production/Headshots-for-Speech-Bubbles/headshots-woman-earbuds.webp?w=100&h=100&q=75&auto=format&fit=clip&dm=1735782910&s=0b3647f8c984be37c642e9e91dc182ab)
![Headshot woman night](https://pathstream-website.transforms.svdcdn.com/production/Headshots-for-Speech-Bubbles/headshot-woman-night.webp?w=100&h=100&q=75&auto=format&fit=clip&dm=1735782910&s=a30c60acc8a19f856825682333202f6b)
done.
Continuous Growth
![Headshot bald headphones](https://pathstream-website.transforms.svdcdn.com/production/Headshots-for-Speech-Bubbles/headshot-bald-headphones.webp?w=100&h=100&q=75&auto=format&fit=clip&dm=1736182557&s=ba5b9b384c77f6160536fea0000dd2bd)
![Headshot woman lip ring](https://pathstream-website.transforms.svdcdn.com/production/Headshots-for-Speech-Bubbles/headshot-woman-lip-ring.webp?w=100&h=100&q=75&auto=format&fit=clip&dm=1735782909&s=0975544eaa14d5f8a67f77caacee37b2)
Peak Performance
![Headshot woman earring](https://pathstream-website.transforms.svdcdn.com/production/Headshots-for-Speech-Bubbles/headshot-woman-earring.webp?w=100&h=100&q=75&auto=format&fit=clip&dm=1736182585&s=aed0b75964359c926796020fce65773c)
![Headshot redhair](https://pathstream-website.transforms.svdcdn.com/production/Headshots-for-Speech-Bubbles/headshot-redhair.webp?w=100&h=100&q=75&auto=format&fit=clip&dm=1736182573&s=db013c2a4e6f83a4db80dba80171adea)
![Alrick H](https://pathstream-website.transforms.svdcdn.com/production/Homepage/Testimonials/home-testimonials-workshop.webp?w=2000&h=2000&q=75&auto=format&fit=clip&dm=1736895258&s=d1ecc82476f2655aee96fc8d4d3b3a26)
Success Stories
"I oversee 30 associates, and I'm proud to say my team successfully reduced resolution time by 20% directly from what I've learned about communicating as a leader from working with Pathstream. I changed the way I ran my regular check-ins with my team to really focus on encouraging them to proactively surface the obstacles they face and incorporate those into our issue prioritization process. This open communication motivated the team and helped us identify inefficiencies in our workflow, many of which we could resolve and see an immediate impact."
Loved by frontline team members everywhere
![Tuition](https://pathstream-website.transforms.svdcdn.com/production/Homepage/Loved-by-every-one/tuition.webp?w=2000&h=2000&q=75&auto=format&fit=clip&dm=1736185389&s=229015f54f5b182eb150ecfceae65e4e)
College Credit
$5K
Of College Credit earned on average
![Home testimonials office manager](https://pathstream-website.transforms.svdcdn.com/production/Homepage/Testimonials/home-testimonials-office-manager.webp?w=2000&h=2000&q=75&auto=format&fit=clip&dm=1736185566&s=fc4f3cc56047000ecd62f25f0cdd6107)
Confidence
96%
report increased confidence in their ability to succeed as a professional
![Home testimonials car](https://pathstream-website.transforms.svdcdn.com/production/Homepage/Testimonials/home-testimonials-car.webp?w=2000&h=2000&q=75&auto=format&fit=clip&dm=1736183636&s=a7af574e2d1acc8ae8d427cecccc327d)
Satisfaction
65 NPS
Top 1% of software companies
OF TEAM MEMBERS OPT-IN TO USE ON THEIR OWN TIME
Drive success for your customers, company, and team members
Outperform your AOP budget within 90 days
Driven by increased productivity & retention and reduced hiring needs
![LauraM_Desktop](https://pathstream-website.transforms.svdcdn.com/production/Homepage/Case-Study/home-case-study-5.webp?w=2000&h=2000&q=75&auto=format&fit=clip&dm=1736530933&s=4d3bf4176d75dc55cb364a9f87a9c57b)
Testimonials
"Employee engagement and retention have been a challenge for us, and we’ve done a complete 180° with Pathstream. The results speak for themselves, and I’m proud to say our department is setting the tone for the rest of the organization."
Tailored to your business priorities
Drive in-role performance improvement
Tailored and aligned to your team's critical performance metrics – productivity (e.g., AHT, SLA adherence, problem resolution), quality scores, and customer experience (NPS, CSAT).
![Drive in role performance improvement](https://pathstream-website.transforms.svdcdn.com/production/Homepage/Tailored-to-business-needs/Drive-in-role-performance-improvement.png?w=2000&h=2000&q=75&auto=format&fit=clip&dm=1736545877&s=3030c0563d22c5e4fdff272bf644afca)
Increase engagement within the organization
Create a sustained commitment to the organization that results in improved employee engagement, reduced regrettable attrition, and associated cost savings.
![1 Increase engagement to the organization](https://pathstream-website.transforms.svdcdn.com/production/Homepage/Tailored-to-business-needs/1Increase-engagement-to-the-organization.png?w=2000&h=2000&q=75&auto=format&fit=clip&dm=1736993386&s=dff78fdaa3bb94515171f26804af89f6)
Equip team members to adapt to change
Our programs help team members adjust to and embrace the ongoing rollout of new technologies while equipping leaders with change management.
![1 Equip team members to adapt to change](https://pathstream-website.transforms.svdcdn.com/production/Homepage/Tailored-to-business-needs/1Equip-team-members-to-adapt-to-change.png?w=2000&h=2000&q=75&auto=format&fit=clip&dm=1736993313&s=b07efc61ae830713a81de2efb71dcfe5)
Reinforce key messaging from leadership
We provide a scalable solution for ensuring each frontline team member internalizes key messaging – from urgent priorities and individual metrics to your organization's values and behaviors.
![Reinforce key messaging from leadership](https://pathstream-website.transforms.svdcdn.com/production/Homepage/Tailored-to-business-needs/reinforce-key-messaging-from-leadership.png?w=2000&h=2000&q=75&auto=format&fit=clip&dm=1736545928&s=188a2e3fdfb4b3bd55fa77ab73ade271)
![Drive in role performance improvement](https://pathstream-website.transforms.svdcdn.com/production/Homepage/Tailored-to-business-needs/Drive-in-role-performance-improvement.png?w=2000&h=2000&q=75&auto=format&fit=clip&dm=1736545877&s=3030c0563d22c5e4fdff272bf644afca)
![1 Increase engagement to the organization](https://pathstream-website.transforms.svdcdn.com/production/Homepage/Tailored-to-business-needs/1Increase-engagement-to-the-organization.png?w=2000&h=2000&q=75&auto=format&fit=clip&dm=1736993386&s=dff78fdaa3bb94515171f26804af89f6)
![1 Equip team members to adapt to change](https://pathstream-website.transforms.svdcdn.com/production/Homepage/Tailored-to-business-needs/1Equip-team-members-to-adapt-to-change.png?w=2000&h=2000&q=75&auto=format&fit=clip&dm=1736993313&s=b07efc61ae830713a81de2efb71dcfe5)
![Reinforce key messaging from leadership](https://pathstream-website.transforms.svdcdn.com/production/Homepage/Tailored-to-business-needs/reinforce-key-messaging-from-leadership.png?w=2000&h=2000&q=75&auto=format&fit=clip&dm=1736545928&s=188a2e3fdfb4b3bd55fa77ab73ade271)