Energize & equip your frontline team to achieve exceptional results
Fortune 500 business leaders select Pathstream to energize and equip each frontline team member to excel.
We support each team member to continuously develop the capabilities and mindsets that drive success for your customers, company, and their careers—uniquely delivered outside of work hours as a benefit they love.
Trusted by Fortune 500 Business Leaders
Equip each team member to excel in their role
Essential Capabilities
done.
Continuous Growth
Peak Performance
Success Stories
"I oversee 30 associates, and I'm proud to say my team successfully reduced resolution time by 20% directly from what I've learned about communicating as a leader from working with Pathstream. I changed the way I ran my regular check-ins with my team to really focus on encouraging them to proactively surface the obstacles they face and incorporate those into our issue prioritization process. This open communication motivated the team and helped us identify inefficiencies in our workflow, many of which we could resolve and see an immediate impact."
Loved by frontline team members everywhere
College Credit
$5K
Confidence
96%
Satisfaction
65 NPS
Drive success for your customers, company, and team members
Outperform your AOP budget within 90 days
Driven by increased productivity & retention and reduced hiring needs
Testimonials
"Employee engagement and retention have been a challenge for us, and we’ve done a complete 180° with Pathstream. The results speak for themselves, and I’m proud to say our department is setting the tone for the rest of the organization."
Tailored to your business priorities
Drive in-role performance improvement
Tailored and aligned to your team's critical performance metrics – productivity (e.g., AHT, SLA adherence, problem resolution), quality scores, and customer experience (NPS, CSAT).
Increase engagement within the organization
Create a sustained commitment to the organization that results in improved employee engagement, reduced regrettable attrition, and associated cost savings.
Equip team members to adapt to change
Our programs help team members adjust to and embrace the ongoing rollout of new technologies while equipping leaders with change management.
Reinforce key messaging from leadership
We provide a scalable solution for ensuring each frontline team member internalizes key messaging – from urgent priorities and individual metrics to your organization's values and behaviors.