“Right now we don’t have enough bankers for our branch. So, I used my skills to develop our associate bankers to provide customer service and open up new career opportunities to them.”

Challenge: Facing a staff shortage at his branch.

Solution: Erick channeled his experience as a banker and new skills from Pathstream to cultivate his associate bankers. His mission? Equip them with the capabilities they need to provide excellent customer service and grow.