The Retail Management & Analytics Certificate
The Retail Management and Analytics Certificate equips you with leadership and data analytics experience for retail management positions. You’ll learn best practices of people management and how to plan and execute projects across a variety of business contexts. Finally, you’ll use spreadsheets to analyze business performance.
The Retail Management & Analytics Certificate
The Retail Management and Analytics Certificate equips you with leadership and data analytics experience for retail management positions. You’ll learn best practices of people management and how to plan and execute projects across a variety of business contexts. Finally, you’ll use spreadsheets to analyze business performance.
Why Retail Management and Analytics?
Retail management jobs increasingly require tech, analytical and operational skills
Store managers are increasingly overseeing multi-million dollar businesses and need skills in digital marketing, project management, business analytics, and leadership to help effectively manage their team and store
Salaried store managers can earn between $50,000 and $170,000 depending on their location and experience level
You’ll learn skills that will help advance your career in retail management and potentially help prepare you to launch or run your own business one day
2 Courses | Hands-On Learning and Career Exploration
Leadership & Management Fundamentals for Customer Service Managers
In this course, you will engage in hands-on activities that are immediately relevant to customer service leadership roles. You will learn tools and frameworks to apply leadership skills, observe practical case studies and role-plays of these skills in action, and engage in interactive simulations to practice what you have learned.
Learning outcomes:
Analytics for Operations Leaders
In this course, you will develop and practice essential data analytics skills for any operations leadership role. You’ll learn to write formulas and utilize key functions to organize data and identify insights. You’ll also learn how to analyze dashboards and identify issues to improve processes and performance. Finally, you’ll learn to create well-structured reports that display your insights and analytics work to stakeholders.
Learning outcomes:
What You’ll Learn:
After completing this program, you’ll be ready to:
- Lead a team and communicate effectively with other managers and direct reports.
- Practice active listening techniques to enhance your communication skills.
- Use spreadsheet software to analyze data and key performance indicators of a business.
- Create and share well-structured reports using appropriate mediums, ensuring clarity and professionalism in both digital and face-to-face presentations.
Learning Experience
- No required times to log in. Complete lessons at times during the week that work for you. Keep up with deadlines to stay on track and complete in under 4 months.
- Complete real business projects in an online platform and get individualized support and feedback from instructors.
- Explore the real work that retail people leaders do on the job and apply those skills to your own career.
FAQs
What is the schedule?
There are 2 required courses which will be open for 8 weeks with a 1-week grading period after each. You should expect to spend up to 5 hours per week completing your coursework. The program is flexibly-paced, meaning you can move as quickly or slowly as you’d like through each course, as long as you complete all sections and projects during the course period. We provide a suggested course schedule to help pace yourself through each course. Students who follow this schedule are more likely to earn the certificate and get more out of the course by spreading out their workload, and our instructors provide weekly nudges to keep you on track. As long as you submit all projects by the course end date, you can progress through the course at whatever pace works best for you! For example, you might do all your work over the weekend or space it out throughout the week.
Can I work full-time while enrolled in this program?
Yes, the entire course experience is online and can be completed on your own schedule as long as you work towards the deadlines set in each course. There are no set times or classes when you need to log in. Our courses are designed for working professionals, students, and parents!
What prerequisites do I need?
Students must have a high school degree prior to taking this program. No prior experience is required.