CASE STUDY

Turning frontline jobs into flourishing careers

Learn how Amazon transformed traditional frontline roles into career growth and development opportunities.

Amazon: Key Stats

Driving Retention

3.1x

increase in retention for participating Amazon employees

Return on Investment

+221%

within one year, driven by hard cost savings from lower attrition

Filling Hard-to-Fill Roles

3x

more departments successfully filled key roles with internal frontline talent

Amazon: Key Stats

Driving Retention

3.1x

increase in retention for participating Amazon employees

Return on Investment

+221%

within one year, driven by hard cost savings from lower attrition

Filling Hard-to-Fill Roles

3x

more departments successfully filled key roles with internal frontline talent

Your associates want — and deserve — more career growth opportunities.

According to a 2022 McKinsey survey, the opportunity for job growth is an even higher priority for hourly employees than pay or benefits alone. That’s why Amazon Career Choice, one of the nation’s largest frontline employers, partnered with Pathstream to provide associates with skill-building and personalized career growth.

Since 2021, Amazon Career Choice has partnered with Pathstream to provide associates with the opportunity to gain skills in business analytics fundamentals, SQL, data visualization, and more since Amazon’s partnership with Pathstream began. By fostering a culture rooted in personal and professional development, Amazon has built frontline teams that’s are more engaged, more motivated, and ready to advance to new roles within the company. 

In this case study, we’ll explore:

  • How Pathstream helps Amazon create new opportunities for warehouse associates and fill more critical roles with internal frontline talent.
  • How upskilling existing associates can minimize the escalating costs of wage inflation and external recruiting.

Success story

Sara W. | Manager, Member Services

It doesn’t matter what age you are or how tech-savvy you are. Pathstream was designed to help you unlock your potential. I went from managing 1 team to 4 and now 9 because I look at data differently.

Success story

Sara W. | Manager, Member Services

It doesn’t matter what age you are or how tech-savvy you are. Pathstream was designed to help you unlock your potential. I went from managing 1 team to 4 and now 9 because I look at data differently.