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about pathstream

We transform today’s frontline workers into tomorrow’s future-ready talent.

We empower employees & managers to thrive

Pathstream was founded on the premise that substantial unrealized economic and untapped human potential exists within each organization’s frontline workforce. 

As a mission-driven organization, we’re reshaping the way employees and managers on the frontlines excel in their careers. Our partnerships transform frontline teams from transactional to relational, from back office to middle office, and from task-oriented to strategic. 

We impact companies’ bottom lines with improved productivity, increased retention, and differentiated quality of customer experience; employees experience the benefits of greater success in their current roles while unlocking future professional growth.

A trusted technology partner of the Fortune 500 and beyond

The path to a meaningful career starts here.

At Pathstream, we’re dedicated to nurturing our team’s development, offering opportunities to expand their skills and advance their careers. We are always looking for curious and mission-driven people to join us.

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Awards and recognition

Top 25 work tech vendor

We're so proud that Pathstream made the list!

Great place to work

Our leadership

Eleanor Cooper
CEO

Johnsie Garrett
Chief Revenue Officer

Lauren Pizer
SVP of Learning Experience

Jo-Ann Tan
Chief Operating Officer

Amy Ahearn
SVP of Product

Johnson Fung
VP of Product Innovation

James Peel
SVP of Engineering

Kris Willing
VP of Partnerships

Learn how we fuel employee motivation

events & webinars

Webinar

Transform AI from threat to opportunity for your agents and supervisors.

Watch the webinar

news & press

Webinar

Did you know Pathstream is a top 25 work tech vendor?

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pathstream research

Webinar

Navigate the talent storm in insurance with strategies for retention and growth.

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featured guides

Webinar

6 Best Practices for empowering call center agents and leaders

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Excited to unlock opportunity for your frontline teams?

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Eleanor Cooper

CEO

Eleanor is the co-founder and CEO of Pathstream. She was previously a higher education consultant at Entangled Group for the Gates Foundation, focused on innovation in developmental education at community colleges. She began her career in finance, working in investment banking and private equity investing, before transitioning to focus on establishing and growing new ventures at incubators, Polymath Ventures, and Atomic Labs. Eleanor received an MBA from Stanford Graduate School of Business and a B.A. in Economics from the University of North Carolina Chapel Hill.

Johnsie Garrett

CRO

Johnsie is the Chief Revenue Officer at Pathstream, where he is passionate about helping companies mold their future workforces by investing in the frontline talent they have today. He previously led sales and business development for Accenture Song’s Growth & Product Innovation unit and also for Bionic, a growth consultancy acquired by Accenture. Prior to that, he ran business development for Diligent, an enterprise SaaS solution for corporate boards, acquired by Insight Venture Partners. An entrepreneur and early-stage investor, Johnsie holds an MBA from Columbia Business School and an AB from Princeton University.

Lauren Pizer

SVP of Learning Experience

Lauren is the co-founder and SVP of Learning Experience at Pathstream. Lauren brings over 11 years of experience in learning design, student experience and program management in higher education, K-12, and startups. Prior to joining Pathstream, Lauren designed the student experience and curriculum for several fast-growth learning startups. She holds an M.A in Policy, Organization and Leadership Studies from Stanford’s Graduate School of Education, and a B.A in Public Policy from the University of Michigan’s Ford School.

Jo-Ann Tan

COO

Jo-Ann is the COO at Pathstream overseeing Finance, People Operations, Marketing and Data Analytics. Before Pathstream, Jo-Ann helped start and led operations of Acumen Academy, the world’s school for social change, reaching more than half a million people globally. Jo-Ann has also worked with the Monetary Authority of Singapore, in strategy consulting with Marakon Associates, and run marketing analytics at a private equity-owned company. Jo-Ann holds an MSc in Management Science and engineering and a BA in Economics from Stanford University.

Amy Ahearn

SVP of Product

Amy is the SVP of Product at Pathstream. She previously led the online learning team at Acumen, an impact investing fund, where she launched new education programs that served over half a million students globally. Before that, she directed an online learning lab for the Stanford University School of Medicine and managed Fulbright exchange programs for the U.S. Department of State. Amy holds an MA in Learning, Design and Technology from Stanford University and a B.A. in English from Bowdoin College.

Johnson Fung

VP of Product Innovation

Johnson is the VP of Product at Pathstream. Previously, he was the Global Head of Learning at Adobe, Co-Founder, and Principal of a high school, Co-Founder and Creative Director of an award-winning design firm, and Director of Storytelling for Canada’s largest scholarship network. He’s consulted for several impact investing funds, as well as the UN’s Special Envoy for Education. Johnson holds an MBA from the Stanford Graduate School of Business, an MA in Education from the Stanford Graduate School of Education, and a B.A.&Sc. in Philosophy and Biology from McGill University.

James Peel,

SVP of Engineering

James is the SVP of Engineering at Pathstream. Previously, he served as CTO at Storyblocks and co-founded Tāne Inc, a startup focussed on simplifying the home renovation process. Prior to this, James built out the Emerging Technology team at Capital One, focussed on the evaluation and adoption of disruptive new technologies to transform enterprise product & processes. James holds a BSC (Hons) from Sheffield Hallam University and began his career in London before moving to the Bay Area.

Kris Willing

VP of Partnerships

Kris is the VP of Partnerships at Pathstream. She has 20 years of experience managing strategic partnerships in the Higher Ed, Financial Services, and HR Tech industries. Before Pathstream, she was part of a small, innovative cross-functional team that successfully created, launched, and ran a cutting-edge online education experience. She also has experience in customer success, account management, project management, events coordination, customer service training creation, risk mitigation, and change management. Kris earned a B.A. in Psychology from St. Mary’s College of Maryland and an Executive MBA from Walden University.