The Frontline Manager Leadership Certificate
The Frontline Manager Leadership Certificate is designed to equip current and aspiring managers with the skills needed to become an effective leader. You will gain practical, applied strategies for communicating like a leader, building relationships, managing time effectively, and navigating difficult conversations. Finally, you will combine these leadership soft skills with technical skills in areas like project management to round out your fundamental manager toolkit.
The Frontline Manager Leadership Certificate
The Frontline Manager Leadership Certificate is designed to equip current and aspiring managers with the skills needed to become an effective leader. You will gain practical, applied strategies for communicating like a leader, building relationships, managing time effectively, and navigating difficult conversations. Finally, you will combine these leadership soft skills with technical skills in areas like project management to round out your fundamental manager toolkit.
Why Frontline Management and Leadership?
Companies across all industries require strong management talent to help them oversee their frontline workforce
Managers occupy important leadership positions with the ability to influence the daily lives of everyone who works for them
Managers increasingly need both “soft” leadership skills to influence and communicate effectively with others along with “hard” technical skills to oversee and operate critical business operations
2 Courses | Hands-On Learning and Career Exploration
Leadership & Management Fundamentals for Operations Managers
Designed for learners in managerial and supervisory roles, this course helps to develop critical skills to succeed in leadership positions on operations teams. You will master the art of effective communication, managing employees to do their best work, building relationships, delivering feedback, and navigating conflict.
Learning outcomes:
Foundations of Project Management
In this course, you will be introduced to the foundations of project management. You will become familiar with the role of the project manager and the leadership skills needed to be successful as a project manager. You will learn essential information about projects, project life cycles, project management processes and methodologies, and you will explore stakeholder management and create a plan for engaging with stakeholders. You will be introduced to Asana, a leading tool in the project management industry, and other project management tools such as spreadsheets.
Learning outcomes:
What You’ll Learn:
After completing this program, you’ll be ready to:
- Learn tools and frameworks to apply leadership skills, observe practical case studies and role-plays of these skills in action
- Engage in interactive simulations to practice what you have learned
- Develop a project schedule in project management software
- Set up communications with team members and stakeholders
Learning Experience
- No required times to log in. Complete lessons at times during the week that work for you. Keep up with deadlines to stay on track and complete in under 5 months.
- Complete real business projects in an online platform and get individualized support and feedback from instructors.
- Practice using software directly in the learning platform. No separate downloads.
FAQs
What is the schedule?
You should expect to spend 5 hours per week completing your coursework. The program is flexibly-paced, meaning you can move as quickly or slowly as you’d like through each course, as long as you complete all sections and projects during the course period. We provide a suggested course schedule to help pace yourself through each course. Students who follow this schedule are more likely to earn the certificate and get more out of the course by spreading out their workload, and our instructors provide weekly nudges to keep you on track. As long as you submit all projects by the course end date, you can progress through the course at whatever pace works best for you! For example, you might do all your work over the weekend or space it out throughout the week.
Can I work full-time while enrolled in this program?
Yes, the entire course experience is online and can be completed on your own schedule as long as you work towards the deadlines set in each course. There are no set times or classes when you need to log in. Our courses are designed for working professionals, students, and parents!
What prerequisites do I need?
Students must have a high school degree prior to taking this program. No prior experience is required.
What is Pathstream?
Pathstream is a learning provider founded with a vision to unlock the unrealized human potential of every employee. Today, we partner with business leaders like Florida A&M University to help team members unlock everyday wins that drive success for their careers, customers, and companies.