KNOWLEDGE CHECK

Case Study: Body Language & Tone of Voice in Action

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Watch the short clip above from a team meeting on planning a company retreat, and pay attention to the participants' tone of voice and body language. Then answer the following questions.

 

IMPORTANT
The "correct" answers provided here are suggested responses, but there may be other ways to interpret a speaker's body language and/or tone. Be sure to read the answer feedback on each question for further explanation.