Operations Leadership Certificate
Learn the skills you need to advance to operations leadership roles like Warehouse Team Lead, Operations Manager, and more!
Applications are now closed.
Course starts July 23
Build your career with Pathstream + Amazon Career Choice
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Dedicated career coaches help you get ready to step into operations leadership roles like Warehouse Team Lead, Operations Manager, Shift Lead, and more.
Hear from real Amazon employees about their Pathstream success
Promotion: From Fulfillment Associate to a Process Assistant
“I got a promotion and would recommend the program without reservation. Throw away your insecurities. You can do this, embrace the future, and go forward.”
– Portland R.
Promotion: From Associate to Process Assistant
Promotion: From Logistics Associate to Interim Process Assistant
We’ve helped thousands of people find new jobs at companies like these and many more!
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Latisha
(213) 474-1528
Schedule a call with us
[email protected]
We’re here to help!
Call or email us with questions.
Step 1
Apply to and enroll in this fully online program.
Step 2
Complete hands-on projects to build essential leadership competencies for frontline managers.
Step 3
Get feedback and help from instructors when you need it.
Step 4
Meet with a career coach who will help you update your resume and get ready for new roles!
Step 5
Take next steps to build a rewarding career.
Step 1
Step 2
Step 3
Step 4
Step 5
Learning Experience
Hands-on projects and simulations
Cohort-based learning
The program runs from July 23 to November 16, 2024, featuring four courses, each open for 4 weeks. Expect to spend 8-10 hours per week on coursework. The program is flexibly-paced, allowing you to progress at your own speed, provided all sections and projects are completed within each 4-week period.
Access personalized career coaching
Learning Experience
Hands-on projects and simulations
Cohort-based learning
The program runs from July 23 to November 16, 2024, featuring four courses, each open for 4 weeks. Expect to spend 8-10 hours per week on coursework. The program is flexibly-paced, allowing you to progress at your own speed, provided all sections & projects are completed within each 4-week period.
Access personalized career coaching
FAQs
What is this program all about?
This program prepares you for operations leadership roles such as Warehouse Team Lead, Operations Manager, Shift Lead, and more. You will be equipped to take on leadership responsibilities, using your enhanced communication skills to articulate ideas clearly and collaborate effectively, making you a key influencer in team interactions. With your analytical problem-solving abilities, you’ll tackle challenges strategically, fostering innovative solutions that enhance operational efficiency. These capabilities will establish you as a pivotal team member, driving collective success and setting new benchmarks in team performance.
How do I enroll?
Submit Your Application: Applications are now closed. If you have submitted your application, you will hear from us soon.
What will the courses cover?
Course 2: Digital Skills This course will help you master digital communication and data analysis skills to enhance workplace efficiency and clarity. You will learn to effectively use digital tools for crisp, concise written communication, ensuring messages are always impactful. With hands-on training, you’ll gain the skills to communicate information clearly and persuasively, whether in reports or presentations. The course also dives into the analytical side of operations; you’ll monitor and interpret dashboards to proactively identify and resolve issues related to resource allocation, productivity, or quality within your work area. This course equips you with the essential tools to not only interpret but also effectively communicate complex data, driving decision-making and business success.
Course 3: Problem Solving & Decision Making In this course, you will be empowered to make informed decisions using the data, people, and resources at your disposal. You will learn to exercise sound judgment and develop confidence in your decision-making abilities, crucial for resolving complex workplace issues. Through real-world examples, you will master problem-solving processes, enhancing your ability to tackle challenges as they arise. You’ll learn to identify the right stakeholders for communication and outline effective resolution steps.
Course 4: Prioritization & Execution This course is designed to help you master task prioritization and stress management in fast-paced work environments. You will learn how to swiftly adapt to changing priorities as new tasks and issues emerge, ensuring you always focus on what matters most. The course will equip you with the skills to identify which issues require immediate attention and which should be escalated. You’ll also gain strategies for reacting to unplanned issues, helping you manage stress and maintain composure in moments of ambiguity. This course is your key to becoming more agile, resilient, and successful in any demanding work environment.
Can I work full-time while enrolled in this program?
What is the schedule?
What is on the pre-assessment?
What prerequisites do I need?
What are the eligibility requirements?
What kinds of jobs will this certificate prepare me for?
This program is primarily designed for Associates who are excited to progress in their careers to roles like Warehouse Team Lead, Operations Manager, Shift Lead and similar operations leadership positions. In the past three years, there have been over 22 thousand unique job postings for open operations leader roles. This program’s curriculum was developed with input from senior operations leaders to ensure the program aligns with the capabilities required to succeed in these roles.
If I take this program, does that mean that I will get promoted into a higher-paying job at Amazon?
What kinds of career support will I receive?
What technology and devices do I need?
What is Pathstream?
How do I contact Pathstream?
You can contact an enrollment advisor by phone at (213) 474-1528 or by emailing [email protected] if you have questions about the program or need help enrolling.