Build AI-Ready Customer Contact Teams
AI shouldn’t make work more complicated — it should make it more valuable.
Pathstream is the only off-the-clock solution that helps financial services customer contact teams use AI to simplify tasks, improve service, and focus on the higher-value work that drives FCR and sales.
- 1:1 coaching & college-credit programs tailored to your business priorities
- Loved by frontline teams: +50% voluntary participation after hours
- Fully covered by your company's existing tuition assistance benefit
Enhanced CX for your customers. Measurable impact for your company. Career growth for your teams.
Build AI-Ready Customer Contact Teams
AI shouldn’t make work more complicated — it should make it more valuable.
Pathstream is the only off-the-clock solution that helps financial services customer contact teams use AI to simplify tasks, improve service, and focus on the higher-value work that drives FCR and sales.
Backed By Top-Tier Universities & Eligible For Your Company's Tuition Assistance Benefit
The Only Off-the-Clock Solution That Turns AI Into Operational Value
Generating ROI with AI means shifting from task automation to optimizing workflows and decisions. Success requires combating uncertainty, instilling appropriate urgency, and motivating shifts in mindsets and skills.
Our college-credit certificate programs teach associates to use AI thoughtfully, turning data into insight, conversations into trust, and service into measurable business results through:
• Actionable next steps through guided learning and 1:1 coaching
• Motivation and engagement tied to real career growth
• Mindset shifts that build confidence using AI effectively
Off-The-Clock Format
Builds capability without pulling reps off the floor.
Uses Existing Tuition Assistance
Paid for with company tuition reimbursement programs.
Fast, Low-Lift Roll Out
No integrations, contracts, or IT involvement needed.
Trusted By Fortune 100 Financial Services Companies
Proven Performance From Teams Creating Operational Value With AI
Better Performance
+7-12% Increase In FCR
Thanks to agent experience solving tougher cases.
Happier Customers
+22-35% Increase In Sales
Improved FCR means more satisfied customers.
Longer-Tenured Teams
23-58% Reduction In Attrition
Supported leaders & reps stick around longer.
Start Today — Using Your Company's Tuition Assistance
Unlocking transformational business value from AI starts with helping your CX teams focus on their highest-value work.
It’s uniquely possible through our university-credentialed certificate programs for contact center teams — tailored to your business priorities and KPIs, and built to help your teams take the next step by developing the mindsets and skills to thrive in the AI era.